Roger Emerick - HoF

Summary : Roger Emerick is unique in his ability to build a company that is a joy for its customers and a joy for its employees

Roger Emerick (1993) is unique in his ability to build a company that is a joy for its customers and a joy for its employees

  • The value of this strategy is that it has made LRC a consistent leader
    • Its employees are quick to respond to customer problems without arrogance, and its customers are more forgiving when it stumbles
  • On occasions when Lam does stumble, as all companies do, it never falls far

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